Clientes educados, lamento que no hayan leído los pueblos a los que se puede llegar con nuestro barco, ya que todo está escrito en el anuncio. Entendimos la situación y no cobramos gasolina, un coste de 23,00 € que pagamos como empresa, luego yo personalmente acompañé al cliente con mi coche a su bed and breakfast, luego al muelle para tomar los ferries, luego también a la estación central de tren de mi ciudad. Todo esto con mi coche durante casi una hora y por supuesto gratis.<br />
Esperaba que ya que el error lo cometió el cliente al no leer las metas alcanzables, por no haber cobrado la gasolina y por haberlo acompañado con mi auto para recibir al menos un 5 estrellas y no 3 estrellas, como lo hace el error no era nuestro, pero nunca se agradece la amabilidad y la profesionalidad.<br />
Un saludo.<br />
dennis
Polite customers, I am sorry that you have not read the villages that can be reached with our boat, as everything is written in the announcement. We understood the situation and we did not charge for petrol, a cost of € 23.00 that we paid as a company, then I personally accompanied the customer with my car to his bed and breakfast, then to the pier to take the ferries , then also to the central train station of my city. All this with my car for almost an hour and of course for free.
I hoped that since the mistake was made by the customer in not reading the achievable goals, for not having charged for gasoline and for having accompanied him with my car to receive at least a 5-star and not 3-star, as the error does not it was ours, but kindness and professionalism are never appreciated.
A greeting.
Dennis